Coronovirus (COVID-19) update

Last updated 15/05/2020:


During the Coronavirus (COVID-19) outbreak, your safety and the safety of our practitioners is our primary concern. Key to this, is following government, Department for Education, Public Health England, the British Psychological Society (BPS) and Association of Educational Psychologists (AEP) advice closely and we wanted to share with you our COVID-19 guidelines and the adjustments we are making to our normal routines.


What steps are we taking to keep you safe?

  • To support social distancing measures, our preferred way of working is to assess children and adults remotely, via video conferencing. Please note, this methodology is not appropriate for all individuals, in particular young children and we reserve the right to refuse a remote assessment if we do not feel it is a suitable approach for an individual. 

  • We are also conducting 'face-to-face' assessments in our Harley Street consulting rooms observing strict social distancing measures. Whilst the assessment is carried out face-to-face, the feedback meeting that follows is conducted remotely via video conference call.

What to do if you, or the assessee feels unwell:

If you or the assessee should feel unwell and cannot attend your assessment at the agreed time, please let us know at your earliest convenience and we will be happy to reschedule for a convenient later date.

We have sufficient capacity within our practice so that if one of our psychologists should feel unwell, your assessment should be unaffected. However, we hope you understand that depending on the circumstances this may not always be possible. Should we need to reschedule your assessment, we will do so for the earliest available appointment that is convenient for you.

We are continuously monitoring developments in respect of COVID-19 and as the guidance changes, we will act accordingly and update our approach.