Coronovirus (COVID-19) update

Last updated 05/01/2021:


During the Coronavirus (COVID-19) outbreak, your safety and the safety of our practitioners is our primary concern. Key to this, is following government, Department for Education, Public Health England, the British Psychological Society (BPS) and Association of Educational Psychologists (AEP) advice closely.


Under the recent announcements (made on 4th January 2021) by the UK government, regarding a national lockdown, we are not required to close and clients are permitted to travel to our practice for face-to-face assessments.


What steps are we taking to keep you safe?

  • For 'face-to-face' assessments in our Harley Street consulting rooms, best practice with regard to COVID-19 safety is observed within the building and in addition, two changes to our usual way of working have been implemented:

  1. Whilst the assessment is carried out face-to-face, the feedback meeting that follows is conducted remotely via video conference call.

  2. In order to minimise contact with others, we ask that parents, carers or individuals accompanying an assessee leave the building for the duration of the assessment and return at the end of the assessment.

  • We can assess children and adults remotely, via video conferencing. Please note, this methodology is not appropriate in all circumstances. We therefore reserve the right to refuse a remote assessment if we do not feel it is a suitable or appropriate approach for you. 

What to do if you, or the assessee feels unwell:

If you or the assessee should feel unwell and cannot attend your assessment at the agreed time, or if you are concerned about the safety of a vulnerable member of your family, please let us know at your earliest convenience. In many cases we will be able to offer a remote assessment as an alternative, or can reschedule for a later date.

We have sufficient capacity within our practice such that if one of our psychologists should feel unwell, your assessment should be unaffected. However, we hope you understand that depending on the circumstances this may not always be possible. Should we need to reschedule your assessment, we will do so for the earliest available appointment that is convenient for you.

We are continuously monitoring developments in respect of COVID-19 and as the guidance changes, we will act accordingly and update our approach.